Crystal Block

Leather is a natural material. Minor color changes and discrepancies on its surface are not quality defects. They are part of the nature of the genuine leather products.

Over time, your leather item will take on a warmer, softer look and get a unique patina. To keep your leather looking better, you can clean it occasionally with a clean white cloth and a neutral, natural leather-care cream.

Orders are typically processed and sent from our Glasgow, UK warehouse in 1 working day (excluding holidays and weekends).

Domestic Orders (UK)

Delivery times vary based on the destination and service chosen. Depending on the shipment address, ordinary mail delivery can take anywhere from three to ten business days. It typically takes 3-5 business days for free shipment (Evri).

International Orders

The majority of international destinations are served by UPS, FedEx, or USPS shipping services. We take these steps to guarantee the finest delivery experience possible.

International orders typically arrive in 5–10 business days; however, carriers occasionally encounter unforeseen delays, which can result in delivery periods of up to 4 weeks for certain locations. Order processing may take up to one extra day, particularly if you live in a time zone that is different from the warehouse where we ship.

Please be aware that certain non-UK countries may charge extra for importing an order, including VAT and other taxes and/or tariffs. The customer
is in charge of paying all applicable taxes and/or levies. Import duties, taxes, and other fees that are not covered by the product price or shipping costs are not personally borne by TOMMY & CLAIRE. As per your state and national laws, the buyer is responsible for these charges.

Click here to view our full shipping policy.

We take pride in the quality of our products and stand behind them with a 6-MONTH WARRANTY against manufacturing defects. If, within 365 days of purchase, you discover a defect in materials or workmanship, we will repair or replace the item free of charge.

We strive to provide a hassle-free return policy because we want you to be totally happy with your purchase. Within 30 days of the original purchase date, you can return your product for a refund or exchange if you're not happy with it for any reason (final sale and personalized items excluded).

Click here to see our full refund and warranty policy.